SAFY is committed to continuous quality improvement. In our effort to improve programs and services we are asking your assistance to complete the following survey. Your opinion is important to us and we appreciate your time and effort. If you have any questions, please feel free to contact Jim Sherman, Vice-President of Administrative Services at 1-800-532-7239.
Name:
Phone Number:
Email Address:
Which state are you referring to? -- Alabama Indiana Kentucky Nevada Ohio Oklahoma South Carolina Texas
Please rate your overall satisfaction of the services provided by SAFY. -- Exceptional More Than Adequate Adequate Less Than Adequate Poor
Please rate the adequacy of SAFY's communications related to your youth (i.e. monthly reports, Individual Achievement Plans, Incident Reports): -- Exceptional More Than Adequate Adequate Less Than Adequate Poor
Please rate how well SAFY's services compare to other similar services. -- Exceptional More Than Adequate Adequate Less Than Adequate Poor
Please rate how well SAFY's Treatment Plan is meeting the needs of your youth: -- Exceptional More Than Adequate Adequate Less Than Adequate Poor
Please rate how effectively SAFY's foster parents meet the needs of the youth referred: -- Exceptional More Than Adequate Adequate Less Than Adequate Poor
Please rate how well SAFY has assisted you with your case management responsibilities: -- Exceptional More Than Adequate Adequate Less Than Adequate Poor
Please rate how well SAFY met the special needs (physical/mental) of the client. -- Exceptional More Than Adequate Adequate Less Than Adequate Poor
Please rate how well SAFY met the cultural needs of the client -- Exceptional More Than Adequate Adequate Less Than Adequate Poor
Are you aware that SAFY personnel are available to you 24 hours a day? -- Yes No
What are your expectations of a treatment foster care agency?
Does SAFY meet these expectations? -- Yes No
Please Explain:
When deciding out of home care, who in your agency decides placement options for youth and what is the most important factor in making out of home care decisions? Decision made by: (Choose the most important factor) -- Administrative Mandate Less Expensive Demographics (closer to your community) Better Programming The Staff's Professionalism Treatment Foster Parent Skill Level Other
If other:
What can we do to improve our services?
If you would like to be entered into this random drawing, you will need to fill out your name, phone number and email address found at the beginning of the survey. Thank you for your time and effort. Sincerely, Quality Improvement